Training is well under way here at Head Office in readiness for the upcoming season.
We strive to deliver the best possible service for our clients and their visitors so today's training included customer service and conflict management.
Training is well under way here at Head Office in readiness for the upcoming season.
We strive to deliver the best possible service for our clients and their visitors so today's training included customer service and conflict management.
Capturing and leveraging data to improve customer experience was a hot topic at the New York RailTrends conference. Matt Keepman, Tracsis VP of Sales – Freight, was there.
Using an app to manage track authorities and track bulletins can reduce mistakes caused by human error.
Railroads are using Generative AI and digitalization to make rail customer experience more convenient, safer and personalized.