WMCA Matrix Update Surveys
For this study Tracsis were commissioned to interview bus and train passengers on their journeys, specifically origin-destination as well as other trip information. Boarding and alighting counts were also undertaken in addition to the interviews.
Prior to the surveys, Tracsis carried out a number or checks which included:
Checking each location against the description provided by the client;
Assessing the site’s suitability in terms of Health and Safety; and
Reviewing the recommended number of interviewing and supervisory staff required. This was based on issues such as;
the number of services using the site (and their frequency);
the amount of boarding and alighting at the stops (from observations); and
the physical layout of the stops.
For the main survey, Tracsis deployed a team of fieldworkers to undertake surveys at each of the bus stop or rail stations:
Passenger Interview surveys - face to face at bus stops and via post-back questionnaires at rail stations.
Passenger Counts - at Stops and on rail platforms.
A 10% sample of passengers were interviews we captured at each location, and a checked and cleaned data set was delivered to the client.