Cookie Policy

1. Information about our use of cookies

This Cookies Policy (“Policy”) describes how Tracsis plc, together with its subsidiaries, affiliate companies, and associated entities within the Tracsis Group (“we,” “us,” “our,” or “Tracsis”), use cookies and similar technologies on our website, online platforms, and digital servers. It also explains how you can manage your cookie preferences.

This Policy applies to any Tracsis website, application, customer portal, or online service that links to it or incorporates it by reference (“Sites”). For any personal data collected through cookies or similar technologies, our Privacy Policy also applies and should be read alongside this Policy.

You may manage your consent preferences at any time, including granting, withholding, or withdrawing consent for optional cookies via our Cookie Consent Banner. If you choose to disable cookies that are not strictly necessary, you acknowledge that certain features or functionalities may not operate as intended.

2. What are cookies and similar technologies?

A cookie is a small data file that is stored on your device (such as your computer, tablet, or mobile phone) when you visit a website. Cookies allow the website to remember your device, preferences, or activity in order to enhance your browsing experience or deliver essential technical functionalities.

Under this Policy, the term “cookies” also includes “similar technologies”, such as:

• Local storage objects

• Web beacons

• Pixel tags

• JavaScript tracking technologies

• Browser fingerprinting

• Session-identifiers and SDK-based storage used within Tracsis software platforms

These technologies do not typically identify you directly, but they may enable a more personalised and seamless interaction with our Sites.

3. What cookies do we use?

Tracsis uses both first-party cookies (set directly by us) and third-party cookies (set by external service providers whose services we embed or rely upon).

Our cookies fall into two categories:

1. Strictly Necessary Cookies – required for the operation, security and accessibility of our Sites.

2. Optional Cookies – including functional, analytical / performance and embedded content cookies, which require your consent before they are placed on your device.

Some cookies are session cookies (deleted once you close your browser), while others are persistent cookies (stored for a defined period). Details of lifespans are provided below.

3.1. Strictly Necessary Cookies

These cookies are essential for the technical operation of our Sites and the delivery of the online services you expressly request. They support functions such as page navigation, secure logins, session management, load balancing, and protection against malicious activity.

You may configure your browser to block strictly necessary cookies; however, doing so may render parts of the Site inaccessible or non-functional.

The use of these cookies is based on our legitimate interest in ensuring the secure and efficient operation of our websites and online systems.

3.2 Functional Cookies (Optional)

Functional cookies allow the Sites to remember your preferences, such as language or display settings, in order to improve your experience. If you disable these cookies, certain convenience features may not operate as intended.

We do not currently use functional cookies on our website If we introduce functional cookies in the future, we will update this Cookie Notice accordingly and ensure that such cookies are only used where appropriate and, where required by law, with your consent.

3.3 Analytical / Performance Cookies (Optional)

These optional cookies help us understand how visitors use our Sites, which page are accessed most, whether users encounter error messages, and how our Sites perform. The information is aggregated and anonymised.

These cookies support continuous improvement of our usability, reliability and performance.

Analytics cookies are only set after you provide consent.

3.4 Embedded Content / Media Cookies (Optional)

Some pages on our Sites include embedded content hosted by third-party providers (e.g., videos). When you view such content, the third-party provider may set cookies for playback functionality or basic analytics.

Tracsis does not control the operation of third-party cookies set by embedded media providers. Please refer to the provider’s own cookie or privacy notices for further details.

4. Managing your consent

Upon your first visit to our Sites, you will be presented with a Cookie Consent Banner enabling

you to:

• Accept all optional cookies

• Reject all optional cookies

• Learn more about our Cookie Policy

Your preferences will be stored for future visits but may be updated at any time by selecting “Cookie settings” in the footer of our website.

Optional cookies will not be set unless and until you have provided your consent.

5. Disabling cookies at browser level

Most web browsers allow you to block or delete cookies through settings options. You may review browser instructions for further information. Please note that blocking strictly necessary cookies may result in reduced functionality or inability to use certain parts of the Sites.

6. Third-party cookies

Where third-party cookies (such as video hosting or analytics providers) introduce cookies, these providers act as sperate controllers of their processing activities.

You may review their privacy notices for information on:

• What information they collect

• How they use the data

• How long they store it

• How to exercise your rights

Please refer to the provider’s own cookie or privacy notices for further details.

7. Updates to this Cookie Policy

We may update this Policy periodically to reflect changes in technology, relevant legislation, or our operational practices. Where significant changes are made, we will notify you by displaying an updated Policy or banner and request renewed consent if required.

You may review this Policy at any time by visiting the “Cookies Policy” link on our Sites.

8. Contact

For any queries regarding the use of cookies or this Policy, please contact:

Data Protection Officer

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your personal data in accordance with applicable law.