TIM

TIM is our operational event management solution that helps rail operators capture accurate information efficiently, streamline communication, and improve their response to incidents across the network.

Using configurable templates, TIM ensures event data is recorded consistently and aligned with business needs. It automatically generates a precise, auditable event timeline, making it easier to review incidents without relying on fragmented sources.

With an embedded messaging service, TIM keeps stakeholders informed through timely, standardised updates via email, SMS, or in-app notifications.

Events can be linked to specific services or locations and followed through to resolution with assigned actions, supporting a coordinated, end-to-end approach to incident management that improves accountability, visibility, and operational performance.