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Revenue Protection

Advanced fraud detection and repayment management to ensure accuracy, efficiency, and fairness.

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Safeguard revenue and ensure fairness

Tracsis Ticketing’s integrated revenue protection features offer powerful, automated fraud detection by validating journeys and claims against multiple verified data points. Gain clear reporting, faster claims decisions, and more reliable enforcement outcomes to reduce revenue leakage and create a fairer system for passengers.

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Real results, global scale

£8.3M+

Estimated operator savings

50%+

Of all UK rail repay claims processed

7.5M+

Refunds processed

Rapid fraud detection

Journeys are matched against multiple data points including real-time GPS information, providing accurate, reliable fares and immediate detection of fraudulent claims.

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Automatic case escalation

Unclear or complex cases are routed to either our integrated, agent-linked CRM or a third-party CRM linked to your claims teams for further investigation by claims agents.

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Simplified fare management

Efficient and transparent handling of penalty fares and enforcement, ensuring cases are clearly identified and followed up, with greater visibility and organisation for all parties.

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Customer claim portal

Manage claims centrally through a dedicated portal where passengers can raise claims, submit evidence, and appeal decisions.

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Contact

Get in touch today to learn more about our Ticketing portfolio and how to turn ticketing into your competitive edge.

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